This article will outline the process of releasing your hotel room block.
To manually release your block, you can follow these steps. Your block will also have a block expiration timer that will tell you how much time you have left until the block automatically drops.
Step #1 - Navigating to the Holds/Requests Tab
Log into your EventConnect Account, by going to app.eventconnect.io/login. On your home page, click the My Holds/Requests tab to view your hotel room block.
Step #2 - Viewing your Room Block
Once you have selected the My Holds/Requests tab, a list of your hotel room blocks will be displayed. Please select View Hold Details to proceed.
To release the room block, select the Release Hold button.
Once selected, our system will ask if you are sure you would like to release the room block. Select Release Block to confirm your choice.
Once you have confirmed that you would like to release the block, the rooms will return to the general hotel booking page available for other guests or teams to book.