This article will walk you through how to find the cancellation policy for your existing hotel reservation.
It's important to be aware of the cancellation policy for your specific reservation. You can find this information listed before you have reserved or you can review the cancellation policy again after you have reserved.
The following information is related to finding the cancellation policy of an existing reservation, if you would like to know where it can be found before reserving, please refer to the following article:
How to Find The Hotel Cancellation Policy (Before Reserving)
Method #1 - Reservation Confirmation Receipt
Our cancellation policy can be found in the confirmation email that you receive after making your reservation. At the top of the confirmation email, you can see the last day to make edits on your reservation and the last day that you can cancel without penalty.
If you scroll to the bottom of your confirmation email, a full and detailed cancellation policy is displayed there. This is the same cancellation policy that would have needed to be agreed upon before reserving.
Method #2 - This method shows how you can find your Reservation Receipt from your Home Page
To make a reservation, you first need to Select the My Reservations card on your Homepage. You will be able to view the list of reservations. Now Select the View Receipt Option.
Here you will be able to view your Reservation Receipt and policies.
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