How Do I Find My Reservation's Cancellation Policy?

This article will walk you through how to find the cancellation policy for your hotel reservation.

Method #1 - Policy Confirmation (Before Reservation)

Our cancellation policy is presented before making a reservation. Guests must accept this policy in order to make their reservation.

Method #2 - Confirmation Email (Prior to Reservation)

Our cancellation policy can be found in the bottom of the confirmation email you will receive after making your reservation.

Method #3 - Home Page (Prior to Reservation)

Once you have logged into app.eventconnect.io, you will be able to access your reservation receipt from your home page. The cancellation policy will be at the bottom of this page.