How Do I Access Rooming Lists with Credit Card Information?

This article will walk you through how to obtain your Rooming List with Credit Card Information.

Obtaining your rooming list will provide you with all the details you require including names, dates, credit card information, room accommodations, prices and statuses for your internal records. 

Navigate to an Event Contract Dashboard

After logging into your account and navigating to your Hotel Dashboard, select the Active Contracts & Rooming List tab to display a list of your hotel's approved contracts for upcoming events.

Find the Event Contract you would like to manage and select the View Event Dashboard link from the Event Contract Card.

From the Event Contract page, scroll down and select the Reservations button to navigate to the Reservations page. 

Obtain Your Rooming List

You will not be able to obtain a faxed rooming list with credit card data before the cutoff date. This is to stay PCI compliant and to protect our clientele. After the contract's cutoff date, you will be able to receive your rooming list via fax with credit card information included. 

Before your Event Contract's Cutoff Date, you can select the Export Rooming List button. This will provide you with all the information required for your internal system to generate confirmation numbers. After the Cutoff Date, you will be notified via email that your rooming list with credit card data is available to export or fax. To receive by fax, select the Fax Rooming List with Credit Cards button. To export the rooming list, select the Export Rooming List button (after cut-off the credit card details will be available).

Additionally, if your hotel requires a password-protected rooming list for Passkey or a password-protected CSV that includes credit card information, this can be requested by contacting [e-mail]