This article will provide additional information about room block requests that have been counter-offered.
If you are looking for more information on how to submit a room block request, please see the following article: How Do I Request Additional Hotel Inventory?
If your room block request has been counter-offered by the hotel, you will be notified by email and you would need to decide if you would like to Accept or Decline the counter-offer. Please follow the steps below to respond to the counter-offer.
Step #1 - Navigating to the Holds/Requests Tab
Log into your EventConnect Account, by going to app.eventconnect.io/login. On your home page, click the My Holds/Requests tab to view the counter-offer.
Step #2 - Reviewing the Counter-Offer
The following image is how the counter-request will appear under the My Holds/Requests tab. This is where you can review what the hotel has offered. Based on whether the counter-offer works for you/your team, you will then be prompted to either Accept or Decline the offer.
Accepting the counter-offer will automatically direct you to the booking page to begin the reservation process. You can also copy and share the web link with your team's parents!