Confirm Reservations in EventConnect

This guide will assist you in adding confirmation IDs to your hotel reservations, ensuring guests are properly accommodated. EventConnect requires that confirmation and cancellation numbers be added to the Reservation List within the first 7 days after the cut-off date.

Accessing Your Rooming List

• Follow this link to access your rooming list, including credit card details.

 

Adding Confirmation and Cancellation Numbers

• Scroll down on the Reservations page and input each reservation's confirmation number.
• After input, click the green "Confirm" button to track the reservations.

 

Before confirming reservations, check the Status column to ensure that the reservation is valid or if it has been Cancelled. Any reservations that have been cancelled will have their status column highlighted in yellow.

Managing Cancellations

• If a reservation was cancelled before confirmation, type "N/A" in the Confirmation ID field.
• If cancelled after confirmation in your internal system, enter "Cancelled" followed by the cancellation number in the Hotel Reservation ID field.

Using the Change Log

• The Change Log provides a detailed history of all reservation updates, highlighted in yellow. It shows previous values, current values, and the date of each update.
• After updating the reservation details in your internal system, click "Confirm" to process the change.

Important Timeline

• Ensure that confirmation and cancellation numbers, along with any updates, are submitted within 7 days following the cut-off date to guarantee guest accommodations.